Terms of service


Acceptance of Terms

Welcome to austinsuite.co.uk . By accessing or using our Shopify store and associated services ("Service"), you confirm that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms referenced herein. If you do not agree, please do not use our Service.

Using Our Service

  • Eligibility: You must be at least 18 years old or the legal age in your jurisdiction to form a binding contract.
  • Account Responsibility: You are responsible for creating and maintaining your account, keeping your password secure, and providing accurate information. You are liable for any activity conducted under your account.
  • Service Compliance: You agree not to misuse, reverse engineer, or interfere with any aspect of the Service.

Orders, Payments & Fees

  • All orders are subject to acceptance and availability.
  • We use third party payment processors (e.g., Shopify Payments); payment terms, fees, and transaction requirements may apply.
  • You’re responsible for all applicable taxes. Non payment within 28 days may result in account suspension.

Shipping & Returns

  • Shipping costs, timelines, and returns are governed by our separate Shipping and Return Policies.
  • Any refunds or exchanges will adhere to those policies.

Intellectual Property

  • All content on this site—logos, graphics, text, software—are the property of austinsuite.co.uk or its licensors and protected by applicable laws.
  • You may not use, reproduce, distribute, or display our trademarks or copyrighted material without explicit authorization.

Prohibited Conduct

You agree not to:

  • Violate laws or infringe rights;
  • Use bots or scraping tools;
  • Reverse engineer or tamper with the Service;
  • Engage in fraudulent activities or misuse the platform.

Third Party Services

We may link to or integrate third-party products, apps, and services. We do not endorse, guarantee, or assume responsibility for these. Your use of them is at your own risk.

Termination

We may suspend or terminate your access at any time, for any reason, including violation of these Terms. Sections on liability, dispute resolution, and confidentiality will survive termination.

Disclaimer of Warranties & Limitation of Liability

  • Disclaimer: The Service is provided "as is"; we make no warranties regarding accuracy, performance, security, or availability.
  • Limitation: To the fullest extent permitted by law,

Indemnification

You agree to indemnify, defend, and hold harmless

Governing Law & Disputes

These Terms are governed by the laws of the UK (e.g., State/Country), without regard to its conflict-of-law principles. Any disputes will be resolved exclusively in the courts of that jurisdiction.

Modifications

We may revise these Terms at any time. The "Last updated" date above reflects the current version. Continued use after changes constitutes acceptance.

Contact Us

If you have questions or concerns regarding these Terms, please contact us:

austinsuite, 55 Rectory Grove, Leigh On Sea, Essex SS9 2HA

Email: info@austinsuite.co.uk

Phone: 0330 122 2260